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Terms and Conditions, Returns/Refund Policy

Terms and Conditions

Outlined below for your guidance are NOMENO website’s Terms & Conditions. Your continued use of this website confirms your agreement with and acceptance of our Terms & Conditions. Please read them carefully. 

Products, Content, and Health-Related Information

Product features and prices listed on this website are subject to change without notice. Product packaging, colour, and sizes illustrated on this website may vary from those of the actual product due to different graphics settings on different media devices.  

All website content and health-related information are for informational purposes only, and should not be used as medical advice, for diagnostic purposes, or both. Always consult a physician or health professional for any health-related concerns.

Privacy Policy on User Information 

We make sure that all policies and practices of Lab Inc Pte Ltd are compliant with Singapore’s Personal Data Protection Act 2012 (PDPA). 

The collection, use, disclosure, and care of user information provided on this website are in accordance with PDPA rules and regulations. Use or disclosure of personal data will only be done with the individual’s knowledge and consent (with some exceptions). Purposes for the collection, use, or disclosure of personal information are likewise subject to the individual’s knowledge and consent and must be deemed appropriate and reasonable within the given circumstances. 

Only visits by users are recorded by nomenosg.com; no personally identifiable information is collected by this website unless otherwise and specifically stated. We also use cookies and similar technologies to collect user data, keep track of user preferences, and enhance the user browsing experience. Our website requires users to enable and accept cookies so that they can gain complete access to all of our content and services. 

For certain services, you may be asked to provide personal information, including but not limited to your: name, gender, age, occupation, contact information, home address, credit card information, and/or bank account information. All personal data collected on this website is kept confidential, secured, and protected, and accessed by authorized personnel only. 

Nomeno.com.sg employs the best security technology so that all the personal data you provide is encrypted and safeguarded by secure servers. 

NOMENO Pte Ltd reserves the right to update this website’s Terms and Conditions and Privacy Policy at any time. The latest date of any update will be reflected at the bottom of this page.

 

CANCELLATION / REFUND


We will not entertain changes to orders that are already confirmed with payment made. This includes changes to the specific items ordered, quantity, or the delivery address. 
Before the goods are delivered, Lab Inc. reserves the right to cancel an order in any unforeseen occurrence that is not with-in our reasonable control. This may include equipment breakdown, transportation unavailability or breakdown, or other unforeseen events. We will promptly notify you at the contact number provided if this happens and refund shall be processed. We reserve the right to refuse a request for a refund and/or the cost of the delivery of your return in the event that the goods are found to have suffered damage after delivery to you. If the goods have been opened and consumed, expired, over-stocked, these goods may not be eligible for returns / refunds / exchange.


DELIVERY


Time of delivery will be subjected to circumstances. Delivery estimates stated on this website are only estimates and will not guarantee the date and time of delivery. We will do all we can within reasonable means in meeting the expected date provided for delivery. 

TRADEMARKS

This website may feature certain trademarks and you should not use any trademarks, trade names or logos displayed on this website without the prior written permission of Lab Inc.

DISCLAIMER

The use of this site will be at your own risk and all information, materials and services listed in this website are provided without any warranties, fitness for a particular purpose, or non-infringement of intellectual property, unless otherwise stated.  Any material / information obtained will be at your own risk and it will be your sole responsibility for any damage to your computer system or loss of data that result from the download of any material. 


INDEMNITY

You agree to indemnify and hold Lab Inc. and its affiliates, trade partners, officers, directors and employees harmless from any claim, loss or demand, including reasonable legal fees on a solicitor-client basis, made by any third party due to or arising out of your use or connection to our web site, your violation of these Terms of Use, or your violation of any rights of another party. This indemnity survives termination of these Terms or Use.


USER INFORMATION


Lab Inc. and its affiliates may choose to use any or all of such information for any purpose whatsoever, including and without limitation, reproduction, disclosure, publication, broadcast, transmission, development, manufacturing and/or marketing. We may, but are not obligated to, monitor and review User Communications on our website. We will have no obligation to use, return or respond to any such User Communications, nor will we be liable for related content, whether or not it involves the laws of copyright, libel, privacy, obscenity, or otherwise stated. As the owner of this website, we retain the right to remove any or all User Communications that we deem inappropriate.

Terms and conditions are updated as of 1 August 2020.